Terms & Conditions
Last updated: 2026/01
These Terms & Conditions (“Terms”) govern your use of the Soap Spoon website (the “Site”) and any purchase of products from Soap Spoon LLC (“we,” “us,” or “our”).
By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
1. Using the Site
The Site is provided for people who want to browse and purchase our products.
You must be 18 or older, or using the Site under the supervision of a parent or legal guardian, to place an order. You agree not to use the Site for any unlawful or abusive purpose, or to try to disrupt or hack the Site.
2. Orders & Payment
When you place an order, you are making an offer to buy the products in your cart. We may accept or decline any order (for example, if an item is out of stock, there is a pricing error, or we suspect fraud).
Prices and availability can change at any time without notice.
Payment is taken at the time of order through our third‑party payment provider. You agree that you are authorized to use the payment method you provide.
3. Shipping, Returns & Refunds
Our Shipping Policy explains where we ship, delivery estimates, and shipping costs.
Our Refund & Return Policy explains when and how you can return products and how refunds are handled.
By placing an order, you agree to those policies, which are part of these Terms.
4. Product Information
We try to describe and photograph our products as accurately as possible.
Minor variations in color, finish, or appearance occur due to materials, lighting, screen displays, and manual post-processing. These variations are normal and do not make a product defective.
5. Reviews & User Content
You may be able to submit product reviews or other content (“User Content”).
All reviews are moderated. We may edit, decline to publish, or remove User Content at our discretion (for example, if it is offensive, spam, or unrelated).
By submitting User Content, you:
Confirm that it is your own original content and does not infringe anyone else’s rights and give us a non‑exclusive, royalty‑free license to use, reproduce, and display that content on our Site and related marketing (for example, showing your review on a product page).
Please do not post anything unlawful, hateful, harassing, or misleading.
6. Intellectual Property
The Site and its contents (including text, images, logos, and design) are owned by or licensed to us.
You may view the Site and print pages for your personal use, but you may not copy, redistribute, or create derivative works from our content without our prior written permission.
7. Warranties & Liability
The Site and our products are provided “as is” and “as available”, to the extent permitted by law.
We don’t guarantee that the Site will always be available or error‑free.
To the fullest extent allowed by law, our total liability for any claim related to the Site or to a purchase you make is limited to the amount you paid for the product(s) involved in that claim.
Nothing in these Terms is intended to limit any rights you may have under mandatory consumer protection laws.
8. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict‑of‑law rules.
Any disputes will be handled in the state or federal courts located in Kent County, Michigan, unless applicable law requires a different venue.
9. Changes to These Terms
We may update these Terms from time to time. When we do, we’ll change the “Last updated” date at the top of this page.
Your continued use of the Site after changes are posted means you accept the updated Terms.
10. Contact
If you have questions about these Terms, you can reach us by using the Contact tool.